IT Operations
Codio CEO Doug Hughes tells IT Brew that AI should be treated as a tool
“At this point, it’s a power tool, right? It’s got a lot of capability,” Hughes says of AI.
IT Operations
IT Operations
How to throw an effective promptathon
“The best way to learn how to write a good prompt is to write a thousand really bad prompts,” says one expert.
IT Operations
DNSFilter’s support bot is moving on to bigger and better things
DNSFilter Head of AI Labs Mikey Pruitt says he expects the content filtering company’s AI-driven support agent to address tier-2 support requests by Q4.
IT Operations
How IT pros are thinking about AI and budgets amid economic uncertainty
“CIOs will once again need to double down on IT spend management through prioritization, targeted cost cutting, tight vendor management, and other techniques,” one Forrester report states.
IT Operations
How do chief trust officers measure and own trust?
“It turns out it’s very hard to build trust with customers if people don’t trust each other inside the company,” says one CTrO.
IT Operations
2029 will be a year to remember for AI: IDC
“This is a super cycle that we’re in and it is going to reshape the whole IT industry,” says IDC chief product, research, and delivery officer at the 2026 IDC Directions conference.
IT Operations
AI: the job-cut decider this month
“We’ve started to see more and more tech companies directly attribute their job cut announcements to artificial intelligence,” Andy Challenger says.
Top insights for IT pros
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