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AI investments are pushing IT departments to drive revenue and talk business to non-tech leaders.

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In today’s edition:

🪑 IT can sit with us

Da cyber code

Plan of attack

—Caroline Nihill, Brianna Monsanto

IT STRATEGY

Money overlayed on a graph and two business hands shaking.

Illustration: Anna Kim, Photos: Adobe Stock

For IT teams at many companies, it’s not enough to keep the infrastructure running—you’re increasingly expected to drive revenue, too, thanks in large part to AI.

Organizations’ need to monetize their huge AI investments is forcing IT professionals, particularly CIOs and CTOs, to focus on how their projects translate into cash, said Brian Clark, president of ChargeBee, which builds SaaS tools for revenue growth. A modern tech stack is necessary for monetizing AI.

“The CTO has historically made bets on, ‘We’re going to drive efficiency and compliance, and automation,’” Clark said. “Now we’re seeing that...That’s a bottom-line efficiency value proposition. We’re now seeing them also make bets on: ‘We’re going to contribute to revenue and we’re going to be a top-line revenue driver.’”

Boosted IT efficiency can also lead to profits: McKinsey & Company research found that enterprises with “high-performing IT organizations” have increased revenue growth up to 35%.

How IT pros can talk the talk.—CN

From The Crew

CYBERSECURITY

Stacks of resumes

Zhazhin_sergey/Getty Images

You get a code of conduct! You get a code of conduct! Everybody gets a code of conduct—including cybersecurity professionals, who just got a new one to reference in their day-to-day life.

In February, cybersecurity advocacy organization ISC2 rolled out its “Code of Professional Conduct,” a set of ethical standards for cybersecurity professionals, including:

  • A responsibility to proactively secure emerging technologies like AI and quantum computing
  • A commitment to report security vulnerabilities, shoddy practices, and unethical behavior that could put people and businesses at risk
  • A promise to not inflate claims about expertise or qualifications, or cheat on exams

Why the cyber industry needed another code of conduct.—BM

CYBERSECURITY

Office workers at a desk and floating passwords and medical symbols in between two large-scaled lock icons. Credit: Illustration: Anna Kim, Photos: Adobe Stock

Illustration: Anna Kim, Photos: Adobe Stock

What’s the best piece of advice a seasoned cybersecurity professional can give? Cybersecurity is a team sport.

“Take time now to understand how others think, how to relate to others, how to communicate effectively to others,” Jason Manar, CISO at software company Kaseya, told IT Brew. “We are totally reliant on other members throughout the company to implement cybersecurity practices that we are recommending.”

Manar, who was previously with the FBI as a cyber supervisory special agent, said there’s never been more pressure to keep organizations secure. With that in mind, he sat down to discuss the best practices for a ransomware attack.

The things you can’t plan for when it comes to ransomware attacks.CN

Together With PwC

PATCH NOTES

Picture of data with "Clean Me" written on it + bottle of cleaner in front of it, Patch Notes

Francis Scialabba

Today’s top IT reads.

Stat: 20. That’s what age Amazon Web Services Simple Storage Service (AWS S3) turned over the weekend. (SiliconANGLE)

Quote: “It could easily go into the mid-30s in the next couple of years. What’s happening now is that for the non-differentiating roles, so much of the work is going to be done by agents.”—Bill McDermott, CEO of ServiceNow, on how AI could impact graduate unemployment rates (The Register)

Read: Seattle Microsoft employees who returned to office are slowing down traffic. (GeekWire)

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