The tech industry is scrambling to hire forward-deployed engineers (FDEs), one of the latest roles to gain a newfound popularity in the AI era. An FDE is a software engineer who works alongside customers to understand their specific business needs and to help customize or build software solutions to address those needs. Deepak Anchala, CEO of Adopt AI, told IT Brew that Palantir Technologies was the company that “kicked off” the role and made it mainstream: “You’d have to go and customize Palantir’s solutions to meet [customer] needs because that’s what large customers want. They want customization.” Lightcast data provided to IT Brew shows Palantir was the top company behind job listings for FDEs between 2010 and 2025, followed by PricewaterhouseCoopers and Salesforce. Aaron Zelinger, co-founder and CEO of software company Closure and a former Palantir FDE, told IT Brew that FDEs act as a technical bridge between customers, users, and the “mothership,” and can eliminate a “bureaucratic layer” of sales and account managers by having engineers on the frontlines with clients. Layer cake.—BM |