Software
How automation is impacting the help desk
There are less passwords to manually reset. Now what?
Billy Hurley is a reporter for IT Brew. He was previously a reporter and editor at SearchSecurity.com from 2008 to 2010. He later wrote stories and produced podcasts for SAE Media Group, which published the monthly magazine NASA Tech Briefs.
IT Strategy
How to get your legacy data AI-ready (and fast!)
Start small, consultants tell IT Brew.
IT Strategy
How Oklahoma Department of Transportation got 30 years of inspection records ready for AI
AI must support decisions, not replace them, says one ODOT official.
Cybersecurity
Cyberattackers take aim at construction industry
There are urgent deadlines, lots of data, and plenty of third parties to target.
Software
Linux Foundation gets funding boost from Big Tech
We spoke with a Linux maintainer about where open-source pros could use the assistance.
Cybersecurity
Attacking the inbox: IT pros seeing rise in ‘subscription-bombing’
Adversaries are hiding fraudulent invoices atop a pile o’ spam.
Software
What makes a good human in the loop?
Pros share important skills for being an AI output reviewer.
Cybersecurity
AI-generated malware off to a sloppy start for ransomware actors, IBM says
IBM’s X-Force revealed AI-generated malware being used in a ransomware attack.
Cybersecurity
How a human touch (and donuts) can help fight IT imposters
IT pros share their strategies for thwarting pretenders.
Cybersecurity
How one CSO gets the most out of his minutes with the board
N-able’s Dave MacKinnon shares how to turn cyber threats into business risks that stakeholders can understand.